Telecommunications
With almost 50 million mobile phone users in the UK, keeping existing accounts is far easier than attracting new customers. Service providers need to ensure a continuous and seamless delivery or risk the loss of accounts. The maintenance and management of telecommunication towers and masts is crucial to the integrity of signal delivery and happy customers.
Our work optimisation solution meets all the
needs of Service Directors, Managers
and Operators in businesses with
dispersed field service teams by
providing a ‘one window view of the
world’. It allows them to maximise the performance and effectiveness of field
based crews via an on-line system so field engineers can deploy, report and log all actions, as well as their position and status, and be prepared for the next job.
C3 Global's field service solution allows flexibility of control to manage your assets and workforce, helping your operation to achieve higher performance levels and exceed customer expectations.
"We reduced our teams in one account by 33%, reduced uncompleted visits from 47% to 12%, cut fuel costs by 30%, and at the same time our SLA performance increased to over 97%."
Babcock